General Terms of Vehicle Rental

Terms of Vehicle Rental

  • The minimum rental period is 1 day (24h).
  • A grace period of 2 hours is allowed; after that, an additional day will be charged.
  • The driver must be at least 23 years old.
  • The driver’s license must be at least 3 years old.
  • Payment is made in advance, after signing the Vehicle Rental Agreement—either in cash or by credit card (VISA, MASTER CARD, DINA).
  • A deposit is mandatory (cash or credit card).
  • Unlimited mileage within the territory of Serbia.
  • Fuel is not included in the price, and the renter is required to return the vehicle with the same fuel level as at the time of pickup.
  • Crossing the state border of the Republic of Serbia is allowed with our approval.
  • Parking and traffic fines are paid by the renter.
  • The fee for losing the car keys is €200.00
  • The fee for losing the car documents is €100.00
  • Special discounts for long-term rentals.
  • Only the person listed as the driver in the rental agreement is allowed to drive the rented vehicle.
  • An additional driver is charged €5.00 per day.

Insurance

  • Damage to tires, the underside of the vehicle, the windshield, or the vehicle’s interior.
  • Damage to the vehicle caused under the influence of alcohol, drugs, or other intoxicating substances.
  • Damage to the vehicle when driven by a driver without a valid driver’s license, a driver whose license has been revoked, or an unauthorized driver.

A police report is mandatory for all types of insurance:

  • Without a police report, the full amount of damage or the full value of the vehicle in case of theft will automatically be charged to the renter.
  • A police report is mandatory even in cases where the renter was not present at the time of the vehicle damage (e.g., if the vehicle was damaged in a parking lot by an unknown person).

Procedures in case of an accident, damage, and vehicle theft:

  • The renter must immediately notify the police and Benicassim Cars about the details of the incident and follow the given instructions.
  • The renter should record the details of other participants in the accident or incident.
  • The renter must complete a damage report when returning the vehicle.
  • The renter must write a brief statement describing the circumstances in which the damage occurred.

Tell us when you need it. The rest is on us.

We answer the phone, not a ticket three days later.

33 €
per day
21
vehicles in the fleet
2
branches